Since you're probably going to be paying for a backup service for years, cost is an important factor to consider. All the services rounded up here are subscription-based, but they partition their features and fees differently, so it's worth comparing plans closely before committing to one. Most construct pricing tiers based on the amount of cloud storage included, however, or by the number of devices you can use with an account. A few services offer permanent free accounts, but those plans impose paltry storage limits or restrict key features to the paid versions. Watch out for file-size upload limits as well.
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Speed: Speed, in many cases, is far more dependent upon your broadband connection than that of the online service, though the geographical location of the storage and the equipment in between can make a significant difference. Check the location of the data servers if speed is important to you. Or, just give the trial a whirl and see if you can live with it.
An online backup service isn't much use if it doesn't make the process of restoring or recovering your data quick and simple. For example, a service should offer search tools for finding particular files in your backup. It's also desirable for a service to be able to replicate an entire folder-tree structure so that it can help you recover from bigger data losses. Keep in mind that if you buy a plan that covers just one computer, you may have to transfer the account to a new PC if you ever switch your main device or if you need to restore data from a damaged computer to a replacement.
One of the biggest advantages of using an online backup service is that it lets you access your files from anywhere. Most online backup providers let you view and download files from a web browser, but that should be the bare minimum. Many also include file-sharing options, the best of which even let you specify a password for access and an expiration date for the shared item.
The iDrive service comes with backup clients for nearly every PC and device, including Windows Phone—a rarity these days. The company provides additional storage for syncing all your devices and PCs, allows sharing of files with anyone, and has the ability to back up to a local drive. The company also has several affordable pay plans. For all the details, read our full review of iDrive.
Reliability: Generally speaking, data centers are backed up to the hilt. Some of the larger ones even back up to different geographical locations. Availability (hopefully 24/7) can also be important. Check for news of outages and the vendor’s own service blogs. If there are too many outages in service, buy accordingly. In truth, all the services we’re aware of are near-100-percent reliable.